Frequently Asked Questions
Everything you need to know about your APM Monaco experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using 925 sterling silver, high-quality cubic zirconia, and freshwater pearls. Selected pieces also feature 18k yellow or rose gold plating.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days. We also offer express shipping options for faster delivery depending on your location.
What is your return policy?
We accept returns for most items within 30 days of purchase, provided they are in original condition and packaging. Please note that for hygiene reasons, earrings cannot be returned.
Does my jewelry come with a warranty?
Yes, APM Monaco provides a 2-year international warranty from the date of purchase covering manufacturing defects.
How should I care for my jewelry?
To maintain the shine of your pieces, avoid contact with water, perfumes, and lotions. Store your jewelry in its original pouch when not in use.
Can I track my order once it has been shipped?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.